Privacy & Cookies Policy

Travel Channel International Limited

Privacy Policy

 

Travel Channel International Limited respects your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, our website terms and conditions (accessible online at http://www.travelchannel.co.uk/terms.asp). Please read this Privacy Policy carefully - by using the Websites (as defined below), you agree to its terms (including as amended from time to time). If, for any reason, you do not agree to the terms of this Privacy Policy, please stop using the Websites immediately.

 

Legal requirements

We will at all times only collect and process your personal information in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable data protection legislation.

 

About us

In this Privacy Policy, references to "we" or "us" are to Travel Channel International Limited, a company incorporated in England and Wales (registered number 05068968) whose registered office is at Travel Channel International Limited, Fox Williams LLP, Ten Dominion Street, London EC2M 2EE. 
If you have any questions about how we collect, store and use your information, you may contact us by telephoning +44 (0) 207 636 5401 or by
e-mailing us at enquiries@travelchannel.co.uk.

 

Personal Data

When you  use any of the following websites (e.g. in order to enter a Competition or Giveaway, or for access to special services):
www.travelchannel.co.uk, www.travelchanneltv.com, www.travelchanneltv.asia, www.travelchanneltv.cz, www.travelchanneltv.de, www.travelchanneltv.hu, www.travelchanneltv.nl, www.travelchanneltv.no, www.travelchanneltv.pl, www.travelchanneltv.ro, travelchanneltv.ru, www.travelchanneltv.se, www.travelchanneltv.si, www.travelchanneltv.com.pt, www.travelchanneltv.com.au or www.travelchannelvod.com
(the "Websites")

or contact us by post, telephone, fax, e-mail or SMS, we may collect, store and use certain personal information that you disclose to us. The information that we may collect from you includes your name, address, telephone, fax, e-mail and mobile contact details. We may also collect details of your computer's internet protocol address, which is automatically collected by our web server (for more information on our use of such information, please see the section titled "Cookies" below). Finally, we may receive information about you from third parties (such as credit reference agencies) who are legally entitled to disclose that information.

By using the Websites, you agree that your information may be used by us and by carefully selected third parties chosen by us for any of the following purposes: (a) to provide you with a personalised browsing experience when using the Websites; (b) to fulfil any contractual agreements between you and us; (c) to send you details (including by post, phone, fax, e-mail or SMS) of other products and services which we think may interest you, unless you inform us in writing that you do not want to receive these details; (d) to manage any account that you hold with us; and (e) to comply with legal and regulatory requirements.

We will let you know at the time why we are requesting the information, and tell you if we want to pass the information to anyone else. We will not use your personal data for marketing other Travel Channel products and services or any third party products and services without having first obtained your consent.What are your rights?

You have the right to contact us to ask for a copy of the personal data we hold about you (please note we charge £10 for such requests) and to have any inaccuracies corrected or deleted.  Please email requests to enquiries@travelchannel.co.uk.

You may also contact us in writing to inform us if you do not wish to receive any marketing materials from us. 
We do not knowingly collect personal information from children under age 13. If you are aged 13 or under, you are not permitted to provide us with personal information without your parent's consent.

 

Contacting You

You accept that we may need to contact you by email for administrative purposes associated with operation of the Websites (e.g. to issue password reminders or notify you that a particular service has been suspended for maintenance), as well as in relation to anything you've entered or signed up for (e.g. a competition or newsletter).

Cookies

Our Websites may use cookies and other similar technologies to ensure you get the best from them. We may use cookies (short text files downloaded to your computer, mobile phone or other device) solely to enhance the functionality and performance of the Websites for visitors e.g. to help us present information in a user-friendly way, to manage the amount of data being presented to your computer, mobile phone or other device, to help recognise when our visitors return and to help us customise the Websites for you based on your preferences.

To optimise your experience on our Websites and to help us to improve them, your hard drive, mobile phone or other device will need to accept cookies. If it doesn't, you may not be able to take advantage of all the features of our Website, including certain personalised features. You can give us your consent by pressing the action button in the Websites when we ask for your consent to use cookies. 

Here is a list of the main cookies we use and what each cookie is used for:

 

First Party Cookies

The following cookies are used to improve our website and do not contain any personal information that would allow us to identify you (such as your name or other contact details).
 

Cookie Name	Cookie Purpose
APSESSIONIDASQCQTRT, hoursDiffStdTime	Really important cookies These session cookies are needed to display our Websites and television guide in the relevant language and timezone of your location.
Google Analytics: _utma, _utmb, _utmc, utmz	Analytics Google Analytics cookies enable us to collect information about how our visitors use our Websites, including the number of visitors to the Websites, from where visitors have come to the Websites, paths through our Websites, response to our marketing campaigns and browser usage, all in an anonymous form. This information is important to help us understand how our Websites are performing and to make them as easy to use and useful as possible.

 

Third Party Cookies

 

Cookie Name	Cookie Purpose
AddThis.com: ssh, sshs, loc, uid, uvc, uit, psc, di, dt, _atuvc, _stid, _uset	Content Sharing Our suppliers AddThis.com use cookies to enable our users to interact and share content across the social web. They also tell us how many visitors are sharing content, where visitors to our Websites have come from and the pages of the Website they have visited, all in an anonymous form.
_qca, 27853848:password, html_player, uid, -utmv, hd_preference	Video Features These cookies are used by the embedded video player from our supplier, Vimeo, on some pages. They allow our users to remember their choices such as play videos in HD.
civicAllowCookies	Yes to cookies! This cookie only records if you have accepted cookies being used on our Websites.

 

Our Websites display video content using Adobe Flash Player. Adobe uses Flash cookies (also known as Local Shared Objects) to help improve your user experience. Flash cookies are stored on your hard drive, mobile phone or other device in much the same way as usual cookies, but your browser manages them differently. If you wish to disable or delete a Flash cookie, see Adobe Flashplayer Security Settings. Please bear in mind though, that if you disable Flash cookies for the Websites you'll be unable to access certain types of content on the Websites, such as videos.

We sometimes carry embedded "Share" and "Like" buttons to enable our users to easily share articles through social networks such as Facebook and Twitter. These sites may set a cookie when you are also logged into their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

We also sometimes embed content from websites such as YouTube. As a result, when you visit a page with content embedded from these websites you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these.

Please note that advertisers that serve advertisements on our Websites may also use their own cookies and other similar technological tools which are subject to the advertiser's privacy policies, not this Privacy Policy. We have no control over cookies placed on our Websites by these third parties.

It is a condition of using our Websites that you accept these cookies, so please be aware that if you restrict or prevent them, we cannot guarantee how our Websites will work for you.  If you continue to use and browse our Websites, you are consenting to cookies being used in accordance with this Privacy Policy.

You can block or delete the cookies from being stored on your hard drive, mobile phone or other device by modifying the settings in your browser, but if you do so it could impair your browsing experience when visiting or using the Websites. You can control or block cookies by following instructions in the help guide of your internet browser.

For more information on how to see what cookies have been set and how to manage and delete them, please go to www.allaboutcookies.org.
The internet advertising industry has also produced a guide to online privacy and behavioural advertising, please see www.youronlinechoices.eu.
We may change and update our list of cookies from time to time.  If you use our cookies after we have published these changes, you will be agreeing to be bound by those changes. If you do not consent to the use of the cookies at any time, please see above on how to disable cookies.

 

Data Security

We (or third parties acting on our behalf) may store or process information that we collect about you in countries outside the European Economic Area, which may have lower standards of data protection. We may also disclose your information to third parties in connection with the sale, transfer or disposal of our business, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy.

We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.

Travel Channel International Limited
64 Newman St, London W1T 3EF, United Kingdom

 

Posted: 25 November 2009

Updated: 24 May 2012